Help – Liverkart
How Can We Assist You?
Welcome to the Liverkart Help Center. Here you’ll find answers to common questions and ways to get in touch with our support team quickly.
Frequently Asked Questions (FAQs)
Orders & Payments
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How do I place an order?
Browse our categories, select products, and use the secure checkout to complete your purchase. -
What payment methods do you accept?
We accept payments via Cashfree and Razorpay gateways, supporting credit/debit cards, UPI, net banking, and wallets. -
Is my payment secure?
Yes, all payments are processed via PCI-compliant, SSL-encrypted gateways for your safety.
Shipping & Delivery
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What are the delivery times?
Orders are shipped within 24 hours (excluding Sundays/holidays). Delivery usually takes 3–4 business days for most areas in India. -
How can I track my order?
After dispatch, you’ll receive a tracking number via email or SMS.
Returns & Refunds
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What is your return policy?
Products can be returned within 7 days of delivery in original condition. Refer to our Refund & Cancellation Policy for details. -
How long does a refund take?
Refunds are processed promptly after product receipt; bank processing time varies (typically 3–7 business days).
Account & Support
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How do I create an account?
Click “Sign Up” on the top right and fill in your details. -
What if I forget my password?
Use the “Forgot Password” link on the login page to reset it. -
How can I contact customer support?
See our Contact Us page for email, phone, WhatsApp, and social media options.
Contact Support
Need further assistance? Our friendly support team is here to help.
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Email: ssdigitaltech@liverkart.com
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Phone: +91 9182260811
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WhatsApp Support:
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Business Hours: Mon–Sat, 9:00 AM to 6:00 PM IST
Additional Resources
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